Terms & Conditions

1. Company Information

Legal Entity: EmpowerGrowth LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: support@pura-pet.com

2. Eligibility

By using this Site, you confirm that you are legally capable of entering into binding contracts.

3. Products & Use Disclaimer

Our products are dietary supplements for animals.

• Content on this Site is for informational purposes only
• Products are not medical or veterinary advice
• Products are not intended to diagnose, treat, cure, or prevent any disease
• Individual results may vary
• Always consult a licensed veterinarian before using supplements

4. Orders & Payments

• All prices are shown in USD unless stated otherwise
• Payments are processed securely via Stripe and its supported payment methods
• We reserve the right to refuse or cancel orders due to suspected fraud, abuse, or excessive chargebacks

5. Order Cancellation

Orders cannot be cancelled once placed, as fulfillment begins promptly.

6. Shipping

Shipping terms, delivery estimates, and related details are described in our Shipping Policy, which forms part of these Terms.

7. Refunds & Returns

Our Refund & Return Policy governs refunds and non-returnable products and is incorporated into these Terms by reference.

8. Chargebacks & Disputes

If you have an issue with your order, please contact us first at support@pura-pet.com so we can assist you.

Unauthorized or abusive chargebacks may result in account restrictions or refusal of future service.

9. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability shall not exceed the amount paid for the product giving rise to the claim
• We are not liable for indirect, incidental, or consequential damages

10. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

• Shipping carrier delays
• Weather events
• Warehouse or supply chain disruptions
• Acts of God or governmental actions

11. Intellectual Property

All content on the Site, including text, images, logos, and branding, is owned by EmpowerGrowth LLC or used under license. Unauthorized use is prohibited.

12. Arbitration & Governing Law

• These Terms are governed by the laws of the State of Wyoming, USA
• Any dispute shall be resolved by binding arbitration in the United States, except where prohibited by law

13. Termination

We reserve the right to suspend or terminate access to the Site or cancel orders for violations of these Terms, fraud, or abuse.

14. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised "Last updated" date.

15. Contact

For questions regarding these Terms, contact:

📧 support@pura-pet.com