Privacy Policy

1. Company Information

Legal Entity: EmpowerGrowth LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: support@pura-pet.com
Website: www.pura-pet.com

2. Personal Information We Collect

When you visit or use the Site, we may collect the following types of information:

a) Information you provide directly

• Name
• Billing and shipping address
• Email address
• Phone number
• Order details

b) Payment information

• Payments are processed securely by Stripe
• We do not store or process credit card numbers ourselves

c) Automatically collected information

• IP address
• Device and browser information
• Pages viewed, referring URLs
• Interaction with ads and checkout

This data is collected via cookies, pixels, and similar technologies.

3. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Website functionality
• Analytics
• Advertising and remarketing

Tools we use:

• Meta (Facebook) Pixel
• Other analytics or advertising tools may be added in the future (e.g. Google Analytics)

You can manage cookie preferences through your browser settings.

4. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Communicate with you (order updates, support)
• Send marketing emails (via Klaviyo, if you opt in)
• Improve our website and advertising performance
• Prevent fraud and ensure security

5. Sharing Your Information

We may share your personal information with trusted third parties, including:

• Stripe – payment processing
• Klaviyo – email marketing communications
• US-based fulfillment / warehouse partners – order shipping and delivery

We only share information necessary to perform these services.

Fulfillment partners may change over time but will always be located in the United States.

We do not sell your personal data.

6. International Users

Although we are operated by a US company, your data may be accessed or processed from other countries where our service providers operate.

We take reasonable steps to ensure your data is protected in accordance with this Privacy Policy.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Comply with legal and accounting obligations
• Resolve disputes
• Enforce agreements

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to certain processing
• Opt out of marketing emails (unsubscribe anytime)

To exercise your rights, contact: support@pura-pet.com

9. Children's Privacy

Our website is not directed specifically to children.

We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with a new "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

📧 support@pura-pet.com
🏢 EmpowerGrowth LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA